The intention-behavior gap in the mobile banking sector: how consumer characteristics influence their willingness to pay more for sustainability

Price is often understood as a reason not to act as intended(i.e. Intention-behavior gap). While mobile banking is becoming increasingly popular, little is known about whether consumers are willing to pay more for a sustainable focus. This study examines whether price is a barrier to using sustainab...

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Bibliographic Details
Main Author: Kern, Pauline (author)
Format: masterThesis
Language:eng
Published: 2022
Subjects:
Online Access:http://hdl.handle.net/10362/145444
Country:Portugal
Oai:oai:run.unl.pt:10362/145444