Veloso, C. M., Magueta, D., Fernandes, P. O., & Ribeiro, H. (2020). The effects of customer satisfaction service quality and perceived value on behavioural intentions in retail industry.
Citação norma ChicagoVeloso, Cláudia M., Daniel Magueta, Paula O. Fernandes, and Humberto Ribeiro. The Effects of Customer Satisfaction Service Quality and Perceived Value on Behavioural Intentions in Retail Industry. 2020.
Citação norma MLAVeloso, Cláudia M., et al. The Effects of Customer Satisfaction Service Quality and Perceived Value on Behavioural Intentions in Retail Industry. 2020.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.