Fire brigades - organisational assessment through excellence approach

Purpose - This paper aims to report the first part of a research project to understand the implementation of the Common Assessment Framework (CAF) model to assist the management of fire brigades. Design/methodology/approach - The paper involves a qualitative approach, a descriptive exploratory study...

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Bibliographic Details
Main Author: Miguel-Oliveira, J. (author)
Other Authors: Baptista, A. L. F. (author), Brito, E. (author)
Format: bookPart
Language:eng
Published: 2021
Subjects:
Common Assessment Framework (CAF)
Excellence
Fire brigade
Quality management
Online Access:http://hdl.handle.net/10773/31817
Country:Portugal
Oai:oai:ria.ua.pt:10773/31817

Internet

http://hdl.handle.net/10773/31817

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