Air-travelers' concerns emerging from online comments during the COVID-19 outbreak
This research aims to assess air travelers' concerns affected by the Coronavirus pandemic, expressed in the comments they wrote online. A sample of 639 comments written on the Italian National Consumer Union website and related to the airline industry was assessed through an automated sentiment...
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | article |
| Language: | eng |
| Published: |
2021
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10071/22293 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/22293 |