An analysis of online reviews of upscale Iberian restaurants
Electronic word-of-mouth (eWOM) has gained importance with the emergence of new online tools and the hospitality sector is at the core of this phenomenon. In this study, we use a data set of client reviews for Michelin starred restaurants located in Portugal and Spain to analyze the reviews in terms...
| Main Author: | |
|---|---|
| Format: | article |
| Language: | eng |
| Published: |
2018
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/11328/2199 |
| Country: | Portugal |
| Oai: | oai:repositorio.uportu.pt:11328/2199 |