An Approach to Churn Prediction for Cloud Services Recommendation and User Retention

The digital world is very dynamic. The ability to timely identify possible vendor migration trends or customer loss risks is very important in cloud-based services. This work describes a churn risk prediction system and how it can be applied to guide cloud service providers for recommending adjustme...

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Bibliographic Details
Main Author: Saias, José (author)
Other Authors: Rato, Luis (author), Gonçalves, Teresa (author)
Format: article
Language:eng
Published: 2022
Subjects:
Online Access:http://hdl.handle.net/10174/31932
Country:Portugal
Oai:oai:dspace.uevora.pt:10174/31932