An Approach to Churn Prediction for Cloud Services Recommendation and User Retention

The digital world is very dynamic. The ability to timely identify possible vendor migration trends or customer loss risks is very important in cloud-based services. This work describes a churn risk prediction system and how it can be applied to guide cloud service providers for recommending adjustme...

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Detalhes bibliográficos
Autor principal: Saias, José (author)
Outros Autores: Rato, Luis (author), Gonçalves, Teresa (author)
Formato: article
Idioma:eng
Publicado em: 2022
Assuntos:
Texto completo:http://hdl.handle.net/10174/31932
País:Portugal
Oai:oai:dspace.uevora.pt:10174/31932