ERP Systems in the hospitality industry: value creation and critical success factors

The purpose of this paper is to highlight factors that may be considered critical to successful use of ERP (Enterprise Resource Planning) systems in the hospitality industry, in particular those that seem to be limiting a broader usage of these systems in this industry. The paper also contributes to...

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Detalhes bibliográficos
Autor principal: Azevedo, Paula Serdeira (author)
Outros Autores: Azevedo, Carlos (author), Romão, Mário (author)
Formato: article
Idioma:eng
Publicado em: 2013
Assuntos:
Texto completo:http://hdl.handle.net/10400.1/2770
País:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/2770