Contribution of quality management practices for business innovation
Quality used to be an important differentiation factor, however, nowadays, innovation is considered the key factor for firms to survive in the modern highly competitive global market. This shift may take firms to consider also a move from a quality goal to an innovation goal, as they may perceive th...
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| Format: | masterThesis |
| Language: | eng |
| Published: |
2018
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| Online Access: | http://hdl.handle.net/10071/16364 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/16364 |