Veloso,Cláudia Miranda, & Monte,Ana Paula. (2019). Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade.
Citação norma ChicagoVeloso,Cláudia Miranda, and Monte,Ana Paula. Validation of a Scale of Measurement of Service Quality, Image, Customer Satisfaction and Loyalty in Traditional Trade. 2019.
Citação norma MLAVeloso,Cláudia Miranda, and Monte,Ana Paula. Validation of a Scale of Measurement of Service Quality, Image, Customer Satisfaction and Loyalty in Traditional Trade. 2019.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.