ISO 9001 European Scoreboard: an instrument to measure macroquality

Purpose: ISO 9001 certification is nowadays considered to be one of the most effective tools that can be adopted for guiding the management of Quality Systems. The stunning growth observed by these standards all over the world confirms a strong polarisation of enterprises’ interest in this practice....

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Bibliographic Details
Main Author: Sampaio, Paulo (author)
Other Authors: Saraiva, Pedro Manuel Tavares Lopes de Andrade (author), Gomes, Ana Catarina Ribeiro (author)
Format: article
Language:eng
Published: 2014
Subjects:
ISO 9001
Scoreboard
Diffusion
Evolution
Efficiency
Engenharia e Tecnologia::Outras Engenharias e Tecnologias
Social Sciences
Online Access:http://hdl.handle.net/1822/36105
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/36105

Internet

http://hdl.handle.net/1822/36105

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