ISO 9001 European Scoreboard: an instrument to measure macroquality
Purpose: ISO 9001 certification is nowadays considered to be one of the most effective tools that can be adopted for guiding the management of Quality Systems. The stunning growth observed by these standards all over the world confirms a strong polarisation of enterprises’ interest in this practice....
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| Outros Autores: | , |
| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2014
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| Texto completo: | http://hdl.handle.net/1822/36105 |
| País: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/36105 |