A balanced scorecard approach for evaluating the utility of a data warehousing system

From time to time, on a regular basis, companies often plan and implement internal measurement processes of quality of service and information of their computer systems. These processes are very important for ensuring user confidence in the operation of their systems and consequently on the informat...

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Bibliographic Details
Main Author: Martins, Itilde (author)
Other Authors: Belo, Orlando (author)
Format: conferencePaper
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/1822/54382
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/54382