Reputational intelligence: innovating brand management through social media data

Purpose Companies are currently facing the challenge of understanding how their business is affected by the large volume of opinions continually generated by their stakeholders in social media regarding their intangible assets (experiences, emotions and attitudes). With this in mind, the purpose of...

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Bibliographic Details
Main Author: Casado-Molina, Ana-María (author)
Other Authors: Ramos, Celia (author), Rojas-de-Gracia, Maria-Mercedes (author), Pelaez Sanchez, Jose Ignacio (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10400.1/14177
Country:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/14177