Applicability of IT service management in the migration to cloud computing.
The cloud computing (CC) paradigm is transforming the way Information Technology (IT) services are provided by converting IT products into services. This modification allows the delivery of IT services to end users in a way the customers stop purchasing products and start purchasing services instead...
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| Format: | doctoralThesis |
| Language: | eng |
| Published: |
2015
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| Online Access: | http://hdl.handle.net/11328/1297 |
| Country: | Portugal |
| Oai: | oai:repositorio.uportu.pt:11328/1297 |