Mobile Service Experiences – qualitative study with a broader perspective

The increasing usage of mobile technologies for service provision has created the need to understand customer mobile service experiences and to integrate designer’s and technology’s perspectives for the design of successful mobile services. This paper presents the results of a qualitative study with...

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Bibliographic Details
Main Author: Sarmento, Teresa (author)
Other Authors: Patrício, Lia (author)
Format: conferenceObject
Language:por
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10400.26/7550
Country:Portugal
Oai:oai:comum.rcaap.pt:10400.26/7550