Segmenting graduates consumers of higher education in tourism: An extension of the ECSI Model

This research explores the European Consumer Satisfaction Index model applied to higher education in tourism by accounting for unobserved heterogeneity. In particular, it intends to identify segments of Higher Education Institutions’ consumers based on the structural model estimates of the European...

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Detalhes bibliográficos
Autor principal: Eurico, Sofia (author)
Outros Autores: Pinto, Patrícia (author), Silva, João Albino (author), Marques, Catarina (author)
Formato: article
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:http://hdl.handle.net/10400.1/4552
País:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/4552