Personal centered care in long term residences: how to evaluate client satisfaction?
The evaluation of client’s satisfaction allows improving the quality of services as a result of feedback from their clients. The purpose of this study is to develop a scale to assess the client s satisfaction under the scope of personal-centered care model (PCC). A cross-sectional study, based on pe...
Autor principal: | |
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Outros Autores: | , , , |
Formato: | article |
Idioma: | eng |
Publicado em: |
2020
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Assuntos: | |
Texto completo: | http://hdl.handle.net/10198/20770 |
País: | Portugal |
Oai: | oai:bibliotecadigital.ipb.pt:10198/20770 |