Adding value to performance measurement by using system dynamics and multicriteria analysis

The design, implementation and use of adequate performance measurement and management frameworks can play an important role if organisations are to succeed in an increasingly complex, interdependent and changing world. Yet, despite widespread recognition of the importance of performance assessment,...

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Detalhes bibliográficos
Autor principal: Santos, Sérgio Pereira dos (author)
Outros Autores: Belton, Valerie (author), Howick, Susan (author)
Formato: article
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:http://hdl.handle.net/10400.1/3690
País:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/3690