Fernandes, T., & Andrade, A. (2016). Unfairness in consumer services: Outcomes of differential treatment of new and existing clients.
Chicago Style (17th ed.) CitationFernandes, Teresa, and Ana Andrade. Unfairness in Consumer Services: Outcomes of Differential Treatment of New and Existing Clients. 2016.
MLA (8th ed.) CitationFernandes, Teresa, and Ana Andrade. Unfairness in Consumer Services: Outcomes of Differential Treatment of New and Existing Clients. 2016.
Warning: These citations may not always be 100% accurate.