Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement

The process of performance measurement encompasses the activities required for data collection (use stage), which was previously designed (design stage) and contribute to decision-making after data analysis (analysis stage). The lack of quality of performance measures (PMs) may influence decision-ma...

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Bibliographic Details
Main Author: Sousa, Sérgio (author)
Other Authors: Nunes, Eusébio P. (author), Lopes, Isabel da Silva (author)
Format: conferencePaper
Language:eng
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/1822/31331
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/31331