Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement

The process of performance measurement encompasses the activities required for data collection (use stage), which was previously designed (design stage) and contribute to decision-making after data analysis (analysis stage). The lack of quality of performance measures (PMs) may influence decision-ma...

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Detalhes bibliográficos
Autor principal: Sousa, Sérgio (author)
Outros Autores: Nunes, Eusébio P. (author), Lopes, Isabel da Silva (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:http://hdl.handle.net/1822/31331
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/31331