EIC : ensuring business sustainability in the ISO 9001 certification market in Portugal

In a global and competitive market, a company’s ISO 9001 Quality Management System certification could represent an important element for leadership, competition and continuous improvement of organizations. However, the ISO 9001 industry is facing a market with decreasing demand, from mainly SMEs, a...

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Detalhes bibliográficos
Autor principal: Basto, Maria Amélia Lopes da Costa Pinto (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2017
Assuntos:
Texto completo:http://hdl.handle.net/10400.14/22583
País:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/22583