Management of the Quality Related Costs. The case of Portuguese Companies

The traditional view of quality related costs (QRC) tries to justify investment in prevention as a way to reduce the costs of failure. But this static view must counter a more dynamic vision that fosters continuous improvement and assesses the costs and benefits of implementing techniques and method...

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Bibliographic Details
Main Author: Pires, António Ramos (author)
Other Authors: Cociorva, Aliona (author), Saraiva, Margarida (author), Novas, Jorge Casas (author), Rosa, Álvaro (author)
Format: lecture
Language:eng
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10174/5288
Country:Portugal
Oai:oai:dspace.uevora.pt:10174/5288