Hotel revenue management: usingdata science to predict booking cancellations

In the hotel industry, demand forecast accuracy is highly impacted by booking cancellations. Trying to overcome loss, hotels tend to implement restrictive cancellation policies and employ overbooking tactics which in turn reduces the number of bookings and reduces revenue. To tackle the uncertainty...

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Bibliographic Details
Main Author: António, Nuno Miguel da Conceição (author)
Format: doctoralThesis
Language:por
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10071/19586
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/19586