Hotel revenue management: usingdata science to predict booking cancellations

In the hotel industry, demand forecast accuracy is highly impacted by booking cancellations. Trying to overcome loss, hotels tend to implement restrictive cancellation policies and employ overbooking tactics which in turn reduces the number of bookings and reduces revenue. To tackle the uncertainty...

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Detalhes bibliográficos
Autor principal: António, Nuno Miguel da Conceição (author)
Formato: doctoralThesis
Idioma:por
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/10071/19586
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/19586