The influence of the consumer perceived value on the satisfaction with the grocery retailer relationship: the mediating effect of the risk of unsustainable consumption

This paper proposes a framework to analyse the influence of the different dimensions of the perceived value on consumer satisfaction with the grocery retailer relationship. The research propositions consider, as a mediating effect, the perceived unsustainable consumption risk associated to the purch...

ver descrição completa

Detalhes bibliográficos
Autor principal: Menezes, J. (author)
Outros Autores: Santos, M. (author), Reis, E. (author), Marques, C. (author)
Formato: article
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:https://ciencia.iscte-iul.pt/public/pub/id/13114
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/7366