Managing reverse exchanges in service supply chains

Purpose – This study aims to address the management of reverse flows in the context of service supply chains. The study builds on the characteristics of services production reported in literature to: identify diverse types of reverse flows in services supply chains, discuss key iss ues associated to...

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Detalhes bibliográficos
Autor principal: Kumar, Vikas (author)
Outros Autores: Amorim, Marlene (author), Bhattacharya, Arijit (author), Garza-Reyes, Jose Arturo (author)
Formato: article
Idioma:eng
Publicado em: 2018
Assuntos:
Texto completo:http://hdl.handle.net/10773/23982
País:Portugal
Oai:oai:ria.ua.pt:10773/23982