Managing reverse exchanges in service supply chains

Purpose – This study aims to address the management of reverse flows in the context of service supply chains. The study builds on the characteristics of services production reported in literature to: identify diverse types of reverse flows in services supply chains, discuss key iss ues associated to...

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Bibliographic Details
Main Author: Kumar, Vikas (author)
Other Authors: Amorim, Marlene (author), Bhattacharya, Arijit (author), Garza-Reyes, Jose Arturo (author)
Format: article
Language:eng
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10773/23982
Country:Portugal
Oai:oai:ria.ua.pt:10773/23982