The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis

This project was carried out with the purpose of studying if there is a statistical relationship between Pestana Collection Guests’ satisfaction database and the Pestana Collection Hotels' revenue model. Understanding Guests’ satisfaction about each service and correlating it with the hotel rev...

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Bibliographic Details
Main Author: Cavaco, Marta Sofia de Almeida Pimentel (author)
Format: masterThesis
Language:eng
Published: 2021
Subjects:
Online Access:http://hdl.handle.net/10362/32474
Country:Portugal
Oai:oai:run.unl.pt:10362/32474