The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis

This project was carried out with the purpose of studying if there is a statistical relationship between Pestana Collection Guests’ satisfaction database and the Pestana Collection Hotels' revenue model. Understanding Guests’ satisfaction about each service and correlating it with the hotel rev...

ver descrição completa

Detalhes bibliográficos
Autor principal: Cavaco, Marta Sofia de Almeida Pimentel (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2021
Assuntos:
Texto completo:http://hdl.handle.net/10362/32474
País:Portugal
Oai:oai:run.unl.pt:10362/32474