Implementation of a Total Quality Management System for TDS Centers based on EFQM Excellence Model. WP5 Workshop

Implementation of a Total Quality Management System based on EFQM Excellence Model, to question the performance and support the TDS Centers to overcome challenges to achieve sustainable excellence.

Detalhes bibliográficos
Autor principal: Castanheira, Isabel (author)
Outros Autores: Pité, Rocha (author), Oliveira, Luísa (author)
Formato: lecture
Idioma:eng
Publicado em: 2013
Assuntos:
Texto completo:http://hdl.handle.net/10400.18/1248
País:Portugal
Oai:oai:repositorio.insa.pt:10400.18/1248