ISO 9001:2015 adoption: A multi-country empirical research
Purpose: This paper aims at identifying obstacles, benefits, leading practices and lessons learned in the transition/certification of the revised standard for quality management systems ISO 9001:2015 for organizations in various sector, countries and spanning a range of sizes. Design/methodology/app...
Autor principal: | |
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Outros Autores: | , , |
Formato: | article |
Idioma: | eng |
Publicado em: |
2019
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Assuntos: | |
Texto completo: | http://hdl.handle.net/10400.22/13778 |
País: | Portugal |
Oai: | oai:recipp.ipp.pt:10400.22/13778 |