Assessing the performance of a restaurant through discrete simulation in Simio

For the purpose of evaluating the level of service of a Portuguese self-service restaurant, a simulation model was developed in Simio. The purpose of such model was to quantify specific performance indicators. In this sense, data was gathered by conducting observations of the field, which allowed th...

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Bibliographic Details
Main Author: Vieira, António Amaro Costa (author)
Other Authors: Dias, Luis S. (author), Pereira, Guilherme (author), Oliveira, José A. (author)
Format: conferencePaper
Language:eng
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/1822/66689
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/66689