"The Effect of Price Discrimination Practices on New and Existing Clients in a Service Setting"

Price discrimination is the practice of offering different prices to present and prospective customers. The purpose of our paper is to investigate the main effects of price discrimination practices of service firms on clients, measured by perception of unfairness and its impact on satisfaction and t...

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Bibliographic Details
Main Author: Teresa Fernandes (author)
Other Authors: Ana Andrade (author)
Format: book
Language:eng
Published: 2014
Subjects:
Online Access:https://hdl.handle.net/10216/98682
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/98682