The Impact of Frustration and Anthropomorphism in Chatbots and Digital Assistants’ Adoption

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence

Bibliographic Details
Main Author: Nunes, Mariana Ferreira (author)
Format: masterThesis
Language:eng
Published: 2022
Subjects:
Chatbots
Digital assistants
Adoption
Frustration
Anthropomorphism
SDG 9 - Industry, innovation and infrastructure
Online Access:http://hdl.handle.net/10362/134291
Country:Portugal
Oai:oai:run.unl.pt:10362/134291

Internet

http://hdl.handle.net/10362/134291

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