The Impact of Frustration and Anthropomorphism in Chatbots and Digital Assistants’ Adoption

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence

Detalhes bibliográficos
Autor principal: Nunes, Mariana Ferreira (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2022
Assuntos:
Texto completo:http://hdl.handle.net/10362/134291
País:Portugal
Oai:oai:run.unl.pt:10362/134291