Airport management strategies in recovery the air flight disruption: the case in the Lisbon Humberto Delgado airport
Airport disruption is a common situation and is expected to happen from time to time which can result from external and internal situations/factor. This dissertation aims to analyze the perception of passengers regarding disruption situations in the Lisbon Humberto Delgado Airport and to propose str...
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| Formato: | masterThesis |
| Idioma: | eng |
| Publicado em: |
2019
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| Texto completo: | http://hdl.handle.net/10071/19723 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/19723 |