Volunteer engagement: drivers and outcomes on non-profits' co-creation of value

Engagement plays a key role for most organizations. Establishing close relationships with consumers and other stakeholders - thus promoting their loyalty and participation in the value creation process - has become an element of competitive advantage. Extant literature has focused consumer-brands re...

Full description

Bibliographic Details
Main Author: Manuel Matos (author)
Other Authors: Teresa Fernandes (author)
Format: article
Language:eng
Published: 2021
Subjects:
Online Access:https://hdl.handle.net/10216/132350
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/132350