A new approach to organisational excellence for small and medium enterprises: the QOE-SME model
This paper presents the development of a new organisational excellence model specifically for use by small and medium-sized enterprises (SME). A literature review was undertaken examining the current state of business excellence models, and their content and use worldwide, including the identificati...
| Autor principal: | |
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| Outros Autores: | , , |
| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2021
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| Assuntos: | |
| Texto completo: | http://hdl.handle.net/1822/70706 |
| País: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/70706 |