A new approach to organisational excellence for small and medium enterprises: the QOE-SME model

This paper presents the development of a new organisational excellence model specifically for use by small and medium-sized enterprises (SME). A literature review was undertaken examining the current state of business excellence models, and their content and use worldwide, including the identificati...

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Bibliographic Details
Main Author: Correia, Fábio Daniel (author)
Other Authors: Carvalho, André Mendes (author), Campbell-Allen, Nicola (author), Sampaio, Paulo (author)
Format: article
Language:eng
Published: 2021
Subjects:
Organisational excellence
Excellence frameworks
Small and medium enterprises
Social Sciences
Online Access:http://hdl.handle.net/1822/70706
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70706

Internet

http://hdl.handle.net/1822/70706

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