Unfolding the drivers for sentiments generated by Airbnb experiences
Purpose Airbnb Experiences is a new type of service launched by Airbnb in November 2016 where users can offer travellers a wide range of activities. This study devotes attention to analysing customer feedback expressed in online reviews published in Airbnb to evaluate those experiences. Design/metho...
Autor principal: | |
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Outros Autores: | , , |
Formato: | article |
Idioma: | eng |
Publicado em: |
2019
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Assuntos: | |
Texto completo: | http://hdl.handle.net/10071/18429 |
País: | Portugal |
Oai: | oai:repositorio.iscte-iul.pt:10071/18429 |