EFQM model's implementation, in ANAM's case
Total Quality Management is a worldwide well-known method which aim is to enhance management and employees in a continual improvement in all organizational processes, regardless of location, size or sector. The European Foundation for Quality Management (EFQM) Model is found to be a worthy method to...
| Autor principal: | |
|---|---|
| Formato: | masterThesis |
| Idioma: | eng |
| Publicado em: |
2012
|
| Assuntos: | |
| Texto completo: | http://hdl.handle.net/10071/3808 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/3808 |