The assessment of retailing efficiency using network data envelopment analysis

This paper describes a method for the assessment of retail store performance based on Data Envelopment Analysis (DEA). The assessment considers the stores as complex organizations that aggregate several subunits, corresponding to sections with management autonomy. This structure motivated an analysi...

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Bibliographic Details
Main Author: Vaz, Clara B. (author)
Other Authors: Camanho, Ana (author), Guimarães, Rui (author)
Format: article
Language:eng
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10198/2785
Country:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/2785