The assessment of retailing efficiency using network data envelopment analysis

This paper describes a method for the assessment of retail store performance based on Data Envelopment Analysis (DEA). The assessment considers the stores as complex organizations that aggregate several subunits, corresponding to sections with management autonomy. This structure motivated an analysi...

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Detalhes bibliográficos
Autor principal: Vaz, Clara B. (author)
Outros Autores: Camanho, Ana (author), Guimarães, Rui (author)
Formato: article
Idioma:eng
Publicado em: 2010
Assuntos:
Texto completo:http://hdl.handle.net/10198/2785
País:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/2785