The effects of costumer satisfaction, service quality and perceived value on behavioural intentions in retail industry
The retail industry has in the last decades assumed a preponderant role in the Portuguese economy, similar to that of other European countries, and is definitely one of the biggest and more vibrant industries nowadays. The significance of the retail industry for the Portuguese economy, a central sec...
Autor principal: | |
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Outros Autores: | , , |
Formato: | conferenceObject |
Idioma: | eng |
Publicado em: |
2020
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Assuntos: | |
Texto completo: | http://hdl.handle.net/10198/21765 |
País: | Portugal |
Oai: | oai:bibliotecadigital.ipb.pt:10198/21765 |