| Resumo: | Exhaustion is the most common symptom of burnout. Previous studies have found that job demands (i.e. interpersonal conflict and qualitative job insecurity) play an important role in explaining burnout of employees. In this study, we conducted a hierarchical linear regression to test the relationship between interpersonal conflict, qualitative job insecurity and communication (as a moderator) in predicting employees’ exhaustion according to the JD-R model. Chinese workers (N=120) who work abroad participated in the online questionnaires. Results showed that interpersonal conflict was not a predictor of exhaustion for Chinese workers in this study; however, qualitative job insecurity and communication both had a positive relationship with exhaustion. Moreover, the results revealed that the interaction of interpersonal conflict and communication was significant. Possible implications for human resources management are provided afterwards.
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