APA (7th ed.) Citation

Saag, H. (2018). Critical success factors and benefits of social CRM implementation.

Chicago Style (17th ed.) Citation

Saag, Helen. Critical Success Factors and Benefits of Social CRM Implementation. 2018.

MLA (8th ed.) Citation

Saag, Helen. Critical Success Factors and Benefits of Social CRM Implementation. 2018.

Warning: These citations may not always be 100% accurate.