Satisfaction and Service Quality and Life in the institutions for seniors

The socio-demographic changes justified the increase number of studies related to population aging; the increase in the elderly population has led to many social changes, which seek through new and improved services to meet the needs of this population. This study sought to understand user satisfact...

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Detalhes bibliográficos
Autor principal: Malva, Madalena (author)
Outros Autores: Antunes, Joaquim (author), Pereira, Vânia (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2017
Assuntos:
Texto completo:http://hdl.handle.net/10400.19/4388
País:Portugal
Oai:oai:repositorio.ipv.pt:10400.19/4388