Improving Emergency Department through business process redesign: an empirical study
The Emergency Departments (ED) of hospitals are poised for continuous improvement due to increasing demand. The ED are places where the efficiency of the services provided can save lives and therefore it should be seen as an area of maximum interest for process optimisation. This research aims at ve...
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| Other Authors: | , , |
| Format: | article |
| Language: | eng |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10071/20758 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/20758 |